CIEH Level 2 Award in Conflict Resolution and Personal Safety

Description

This qualification provides employees with a foundation in conflict resolution, with emphasis on the importance of personal safety to enable them to protect themselves in the face of confrontational behaviour.

Outcome

Candidates will be able to understand the terminology used in conflict resolution | Knowledge of the laws that apply to businesses and their

employees |  Understand the concepts of a safe working environment and how the risk of conflict can be assessed|  Ability to recognise potential

confrontational situations and defuse conflicts before they escalate to serious violence | Appreciate the importance of personal safety

We provide tutors for;